Looking to learn more about shifting the ways that people work together? Here are some free resources to help you just that.


At QCon New York 2019, I spoke about Empathy: A Keystone Habit. InfoQ has made a video and transcript of the talk available. I'm also happy to send you a condensed version of the slides. If want to dig deeper into your practice of empathy, sign up for my 7 Empathy Habits email course.


At Agile & Beyond 2019, I presented a version of my Understanding Conflict workshop. As part of the workshop, I developed a PDF workbook for the participants, which I would be glad to send to you.


You can find my upcoming public offerings, including free virtual workshops, at


Finally, I post new resources and offerings on LinkedIn, Twitter, and Facebook. Follow me on your platform of choice to keep up to date.